Returns are easy. And return shipping is free.

Just select a return option. We'll handle the shipping costs.



View your order history and
select which items you'd like to return.


Enter your serial number or
order number to get started.

You can also return items to your local Apple Store.

Bring the items you want to return to any U.S. Apple Retail Store and a Specialist will assist you. Once we receive the items, we will issue a refund immediately.
Find your local Apple Store

About Returns

  • We supply a free, prepaid shipping label to make it easy to ship your items to us.
  • You have 14 calendar days from the time your items are delivered to initiate a return.
  • You can return almost any product purchased on the Apple Online Store. Not sure about yours? See a list of .
  • For a replacement of a damaged or defective product, please contact Apple Store Customer Service at 1‑800‑MY‑APPLE.
For more information, visit Returns & Refunds